Information we collect
Information you provide to us
Information may be submitted to the Site or Apps or via telephone or email when communicating with a The Online Reading Tutor. For students and parents, we may collect information related to your documentation of and payment for tutoring sessions; tutoring questions related to homework or your studies; teacher feedback of a student (once the parent provides consent for submission); and content you upload for the purposes of transmitting it to another user or for public display on the Site or Apps. As detailed in the “Data Transmission and Storage” section below, we use Secure Socket Layer (SSL) encryption on any page of the Site where we ask you to submit personally identifiable information and encrypt all such information for safe storage in our system.
Information we collect automatically
We also gather non-PII when you use the Service, including type of browser you use, access time, pages viewed, your IP address; and we collect information about the computer or mobile device you use to access the Service, including without limitation operating system and unique device identifiers and mobile network information.
This data is used to better understand and enhance the user experience on the Site. The Online Reading Tutor may publish these statistics or share them with third parties without including PII. Some browsers allow you to indicate that you would not like your online activities tracked, using “Do Not Track” indicators (“DNT Indicators”),
Data transmission and storage
Bendigo Math Tutor uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the Bendigo Math Tutor network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. Bendigo Math Tutor also uses firewalls and hardware monitoring across our System to protect against unauthorised access. Unfortunately, even with these measures, Bendigo Math Tutor cannot guarantee the security of PII. By using the Service, you acknowledge and agree that Bendigo Math Tutor makes no such guarantee, and that you use the Service at your own risk.
If you elect to pay for tutoring lessons with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers.
Use of Personally Identifiable Information
If you choose to refer our service, to tell a friend about our Service, we will ask you for your friend’s email address and contact your friend. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
This Service is not intended for use by children under 13 years of age.
Bendigo Math Tutor does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Bendigo Math Tutor. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor, should, of course, take place only in a supervised setting. Supervision is the responsibility of the parent.
Legal requests and business transfers
Bendigo Math Tutor may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
Dr Naghmana Tehseen
1 Exeter Place